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Oтзывы клиентов
Рейтинг
94.3 %
от 22178 отзывов от реальных клиентов
Отзывы по странам:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Последние отзывы:
Thorsten Bornewasser
(1 резервация)
Germany
05.10.2024
Оценка услуги:
очень плохо
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
Оценка персонала:
плохо
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
x
x
Время получения/возврата:
очень плохо
Оценка автомобиля
очень плохо
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
Рекомендовали бы Вы нас:
да
нет
David Ohalloran
(1 резервация)
Australia
05.10.2024
Оценка услуги:
очень плохо
The car is in need of repair. The steering is not good and the battery gave only a little more than 100km per charge. This is the worst car I’ve driven in many years.
Оценка персонала:
удовл.
Please don’t rate individual staff. This is a sign of poor management trying to blame front line staff
Время получения/возврата:
удовл.
Оценка автомобиля
очень плохо
This is the worst electric car I’ve ever driven. Even the MG is better to drive! There is nothing intuitive about the Peugeot dash or system. Also the Top Rentacar slogan on the back window is exactly in the line of sight for the rear vision mirror making it a driving hazard. We booked via booking.com specifically asking for a city pickup but it turned out to be near the airport.
Рекомендовали бы Вы нас:
да
нет
Daniel Makhotkin
(1 резервация)
Belgium
02.10.2024
Оценка услуги:
очень плохо
Quand tu prouve avec une vidéo faite le soir de la prise en charge de la voiture et que le personnel te dis que non c'est pas une griffe sur la vidéo c'est le flash de la caméra scandale
Оценка персонала:
очень плохо
Время получения/возврата:
плохо
Оценка автомобиля
хорошо
Рекомендовали бы Вы нас:
да
нет
Y**** G********
(1 резервация)
Israel
30.09.2024
Оценка услуги:
очень плохо
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
Оценка персонала:
плохо
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
No GPS altugh it was prommised in the contract.
Didnt gave me any introduction and explenetion about the car even after I asked to.
Was Fair but not nice.
Was Fair but not nice.
Время получения/возврата:
удовл.
Оценка автомобиля
хорошо
Рекомендовали бы Вы нас:
да
нет
Thomas Walther Sauder
(2-3 резервации)
Switzerland
21.09.2024
Оценка услуги:
очень плохо
the pick-up takes much too long! You could collect all necessary information upfront and speed up the process easily. I returned the car 2 hours earlier than agreed and was charged 24 EUR for this! Your staff Tihomir Zdravkov is very unfriendly, could not even show me where this is written in the contract. On the voucher nothing was mentioned about such a fee.
Оценка персонала:
плохо
friendly lady. But very slow.
unfriendly... not fit for this job
unfriendly... not fit for this job
Время получения/возврата:
хорошо
Оценка автомобиля
хорошо
Рекомендовали бы Вы нас:
да
нет
Simon Kristensen
(свыше 6 резерваций)
Denmark
26.08.2024
Оценка услуги:
очень плохо
Car was not ready when picking up. Took more than 45min. Because it was given to someone else who drove it first without re-fueling.
The car punctured, after warning against tire inflation level since the beginning.
Оценка персонала:
хорошо
Время получения/возврата:
удовл.
Оценка автомобиля
очень плохо
Рекомендовали бы Вы нас:
да
нет
Joseph Kohen
(4-5 резерваций)
Bulgaria
25.08.2024
Оценка услуги:
очень плохо
the car was bad. It stopped working and could not be started in the middle of the day. The crew in Plovdiv especially the manager provide very slow service and were very un friendly I was in a hurry since I missed many meetings due to the broken car. Terrible service
Оценка персонала:
хорошо
she was ok
the person who accepted me was very nice
the person who accepted me was very nice
Время получения/возврата:
хорошо
Оценка автомобиля
очень плохо
Рекомендовали бы Вы нас:
да
нет
M******* O*** H****
(4-5 резерваций)
United Kingdom
23.08.2024
Оценка услуги:
очень плохо
Оценка персонала:
плохо
Overall chap did a good job
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Время получения/возврата:
хорошо
Оценка автомобиля
хорошо
Рекомендовали бы Вы нас:
да
нет
E*** B******
(свыше 6 резерваций)
Bulgaria
22.08.2024
Оценка услуги:
очень плохо
Проблем а ме връщам колата преди 2 часа
И съм таксуван 48лв
Оценка персонала:
плохо
Не
Не
Не
Время получения/возврата:
хорошо
Оценка автомобиля
плохо
Не
Рекомендовали бы Вы нас:
да
нет
Rene Zwolsman
(1 резервация)
Netherlands
16.08.2024
Оценка услуги:
очень плохо
According to your employee my creditcard is not a creditcard and because of that I had to take extra insurance
Оценка персонала:
удовл.
Время получения/возврата:
удовл.
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
